Quality Philosophy

Singer is committed to maintaining and enhancing our reputation for delivering customer satisfaction through timely performance and the provision of cost effective, quality services.

To achieve this objective, we will:

  • Communicate the Singer quality policy and procedures to all employees and other stakeholders as appropriate to ensure they are aware of their responsibilities for quality and service standards.
  • Provide products and services that meet or exceed the standards prescribed in relevant agreements, contracts, codes and statutory obligations.
  • Delivery added value to our clients by identifying, monitoring and responding to their needs, expectations and levels of satisfaction.
  • Set measurable targets and seek to continually improve our service.



We strive daily for improvement to maintain our reputation as an industry leader

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